Privacy Policy

Welcome to Hanbali Trading & Co (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or use our website https://www.hanbalitrading.com/ (the “Website”). By using the Website, you agree to the practices described in this Privacy Policy.

Who We Are

Hanbali Trading & Co is a Lebanese-based company providing CCTV, security, and related technology solutions. For the purposes of this Privacy Policy, we act as the data controller for the personal data we collect through the Website.

Address: Cornich El-Mazraa, Rihani Center – GF, Beirut, Lebanon

Phone: +961 1 651 865

Email: [email protected]

Information We Collect

We may collect personal information that you provide directly to us. This includes your name, email address, phone number, company name, and any other information you choose to share when you contact us through the Website, request information about our products and services, or communicate with us by email or phone.

We also automatically collect certain technical information when you visit the Website. This may include your IP address, browser type, device type, operating system, the pages you visit, the time and date of your visit, and other standard log data that helps us understand how the Website is used.

How We Use Your Information

We use the information we collect for several purposes. We use it to respond to your inquiries and provide you with information about our products and services. We use it to manage and improve the Website, including monitoring its performance and understanding how visitors use it. We may use your contact details to communicate with you about updates, support, or other information related to our services, when appropriate.

We may also use aggregated or anonymized data for analytical purposes to help us improve our offerings and customer experience. This type of data does not identify you personally.

Legal Basis for Processing (If Applicable)

Where required by applicable data protection laws, we rely on different legal bases to process your personal data. These may include your consent when you choose to provide information to us, our legitimate interests in running and improving our business and Website, and the need to perform a contract or to take steps at your request before entering into a contract.

Cookies and Similar Technologies

Our Website may use cookies and similar technologies to collect and store certain information about your visit. Cookies are small text files placed on your device that help the Website function properly and provide us with information about how the Website is used. Some cookies are necessary for the Website to work, while others help us improve performance or personalize content.

You can usually control or disable cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality or performance of the Website.

How We Share Your Information

We do not sell your personal data. We may share your information with trusted third-party service providers who help us operate the Website, host our systems, provide technical support, or assist us in responding to your requests. These service providers are only allowed to process your data in accordance with our instructions and are required to protect it.

We may also disclose your information if we are required to do so by law, by a governmental authority, or in response to a valid legal request. In addition, we may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy. This includes the time needed to respond to your requests, maintain our business relationship, and comply with legal obligations. When your data is no longer needed, we will delete it or anonymize it so that it can no longer be linked to you.

Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on the laws that apply to you, you may have certain rights regarding your personal data. These can include the right to request access to the data we hold about you, the right to request correction or updating of inaccurate data, and the right to request deletion of your data when it is no longer needed or when processing is based on your consent.

You may also have the right to object to certain types of processing or to request that we restrict the processing of your data. If you have given your consent to processing, you may withdraw this consent at any time, although this will not affect the lawfulness of processing that took place before the withdrawal.

If you wish to exercise any of these rights or have questions about your data, you can contact us using the details provided in the “Contact Us” section of this policy.

Children’s Privacy

Our Website and services are not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you believe that a child has provided us with personal data, please contact us so that we can take appropriate action to remove that data.

International Transfers

Our business is based in Lebanon. Depending on where you are located, your personal data may be transferred to and processed in Lebanon or other countries where our service providers are located. These countries may have different data protection laws than your country. We take steps to ensure that appropriate safeguards are in place when we transfer data internationally, where required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will revise the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, you can contact us using the following details:

Hanbali Trading & Co